Too few patient enquiries
OPD is not full and new patients mostly come from word of mouth.
Solution: Google Ads and local SEO for the services you want to grow, with every call and WhatsApp tracked.
Department architecture, clear service information and administrative enquiry routing.
Department architecture, clear service information and administrative enquiry routing. The first step is to check what already works and identify the specific gap. A different business type should not receive the same campaign and reporting plan by default.
Services and administrative information are difficult to understand or find. Our proposed response: Reorganise service information around the questions people actually ask.

OPD is not full and new patients mostly come from word of mouth.
Solution: Google Ads and local SEO for the services you want to grow, with every call and WhatsApp tracked.
Patients searching “near me” find competitors first, or your Maps listing has the wrong timings.
Solution: A complete Google Business Profile, speciality pages and consistent listings across directories.
Calls go unanswered, WhatsApp replies are late and nobody knows which ad worked.
Solution: Enquiry routing, response scripts for the desk and a simple monthly enquiry-to-appointment report.
Department-wise marketing, doctor profiles, patient enquiry routing and reporting.
What’s includedRank for “near me”, speciality and treatment searches on Google and Google Maps.
What’s includedSearch and Maps ads that reach patients already looking for your speciality.
What’s includedFacebook and Instagram campaigns for health camps, check-up packages and awareness.
What’s includedNeutral feedback requests to every patient, safe replies and a private route for complaints.
What’s includedNot included: Ad spend, video shoots beyond the monthly plan, and events.
Need a fixed project instead of a retainer? The 30-day appointment-experience pilot (Family 2) fixes one location and two departments first. Compare the three offer families.
Open the view that matches your role.
“What will it cost, what exactly do we get, and when do we decide to continue or stop?”
“Who owns each enquiry, how much extra work lands on the front desk, and how is the team trained?”
“How do you work with our existing agency, how fast are approvals, and what do reports count?”
“Who approves clinical accuracy, how much of my time is needed, and who controls my professional image?”
“Who is the contracting entity, what is excluded, and how is data handled?”
Doctor and department information templates. Adapted to hospitals and approved with your team.
02 / Reviewed communicationDepartment and location-page improvements. Adapted to hospitals and approved with your team.
03 / ReputationNeutral feedback-request templates. Adapted to hospitals and approved with your team.
These are the stages we design around. Open the interactive map to inspect the work and handoff.
Explain services, credentials and practical information in plain language.
Approved information architectureKeep eligible local profiles, contact routes and opening information accurate.
Location-information checklistRoute administrative enquiries to the appropriate team without collecting medical histories.
Enquiry ownership mapReview the administrative experience and handle feedback with privacy in mind.
Feedback and escalation protocolWe review your online presence and share the results on a 20-minute call in Hindi or English. No charge, no obligation, no sales script.
Many departments. One recognisable experience. The work covers department architecture, clear service information and administrative enquiry routing, measured to an attended appointment.
With the free audit. We review how patients find, understand and contact your hospital and share three priority improvements on a 20-minute call. You then decide whether the Hospital Package, a one-time project or nothing at all makes sense.
Hospital Package support starts from ₹75,000/month for the published scope, excluding GST and ad spend. Separately, hospitals can commission fixed projects—a ₹7,500 diagnostic or a ₹30,000 appointment-journey pilot—and then ₹45,000/month experience management. These are different engagements from the marketing package.
Other business types: Clinics Doctors Hospital groups
Tell us your specialty, city and the problem you want to fix. We review how patients find and reach you today, and reply with a scoped starting point—no obligation.