Healthcare / Reviewed communication

Clear information. Responsible review.

Choose the channels, content and enquiry journey around the business problem—not a fixed number of posts.

Last updated · Reviewed by the HealthBrandX team

What the work can include

Reviewed communication deliverables for healthcare

Deliverable / 01

Clinician-approved educational content

An audience-specific communication plan connects the selected business need with approved information and a useful next action.

Deliverable / 02

Factual local profile maintenance

Existing page structure, copy and calls to action are reviewed together. New pages, integrations and custom software are scoped separately.

Deliverable / 03

Department and location-page improvements

Channels are selected only after checking scope, audience relevance, permitted use and the readiness of the next step. Spend is approved separately.

Deliverable / 04

Administrative enquiry forms and routing

The form or handoff asks for only the information needed for a useful response. A named client owner receives the next action.

Deliverable / 05

Website discoverability and technical hygiene

Workflow setup includes agreed triggers, permissions, exception handling and staff instructions. Usage charges are not part of the service fee.

Deliverable / 06

Permission-based administrative reminders

A reporting definition distinguishes activity, valid enquiries and client-recorded outcomes. Unavailable attribution is not invented.

Professional advertising and information rules must be reviewed for the specific practitioner and institution. No patient-acquisition guarantees, clinical claims, patient lists or health-condition targeting are included.
Built for healthcare

Know the rules.
Show the proof.

Industry expertise is the part a generic agency or an AI tool cannot fake. Every claim we help publish is checked against these first.

Rules we work within
  • IMC (Professional Conduct, Etiquette and Ethics) Regulations, 2002—operative while the NMC’s 2023 regulations are in abeyance
  • ASCI Code and its guidance on health claims, awards and rankings
  • Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954
  • Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025
  • Google and Meta healthcare advertising policies

Pointers for review, not legal advice. Specialist sign-off is arranged where your claims need it.

What a trustworthy healthcare brand shows
  • Verified doctor credentials and registration numbers
  • Clear fees, timings and department contacts
  • A visible, private way to raise a concern
  • Patient stories published only with written consent

Use this to judge any provider—including us.

What reaches your team

A useful handover.
Not a mystery report.

  • The approved work plan and final deliverable folder
  • Access and ownership record for agreed accounts
  • Approval log and factual sources provided by your team
  • Measurement definitions and the limits of available data
  • Priority recommendations for the next phase
Free · 2 minutes · instant score

What is your healthcare
marketing score?

Eight self-reported questions for hospitals, clinics and doctors. Mark any that do not apply to your practice. You get a score out of 100 and your weakest area—a self-check, not a verified SEO audit, compliance certification or measure of business performance.

  • Sample questionDoctor profiles show verified qualifications and registration details, with no “best” or “guaranteed cure” claims.
  • Sample questionEnquiry forms never ask for medical history or symptoms.
  • Sample questionDepartment names mean the same thing on the website, signage and reception material.
The customer experience

Clarity-before-care programme.

These are the stages we design around. Open the interactive map to inspect the work and handoff.

  1. 01

    Understand

    Explain services, credentials and practical information in plain language.

    Approved information architecture
  2. 02

    Find

    Keep eligible local profiles, contact routes and opening information accurate.

    Location-information checklist
  3. 03

    Contact

    Route administrative enquiries to the appropriate team without collecting medical histories.

    Enquiry ownership map
  4. 04

    Follow through

    Review the administrative experience and handle feedback with privacy in mind.

    Feedback and escalation protocol
Reviewed communication questions

Reviewed communication:
common questions.

Still unsure? Ask us directly.

What is included in reviewed communication for healthcare?

Typical deliverables are clinician-approved educational content, factual local profile maintenance, department and location-page improvements, administrative enquiry forms and routing. The exact quantities, revisions and handover are fixed in the statement of work before work begins.

How much does reviewed communication cost?

Work usually starts with Diagnose the problem (from ₹7,500), which confirms whether reviewed communication is the real priority. The closest engagement, Fix my appointment journey, has a proposed starting fee of ₹30,000 one-time. A final quotation follows the scope agreement.

How do you measure reviewed communication?

Against measures agreed up front, such as correctly routed enquiries, response time, recorded appointment handoffs. Activity, valid enquiries and client-recorded outcomes are reported separately, and missing attribution is documented rather than estimated.

What do you need from us?

A named reviewer, accurate business information, authorised images and evidence, access to the relevant accounts and an operational contact who owns the next customer action.

Can doctors and hospitals advertise in India?

Doctors face strict professional-conduct limits on self-promotion, while hospitals can share factual information about services, facilities and doctors. The safe approach is accurate, verifiable information without superlatives, cure promises or patient testimonials used without consent—reviewed before publication.

How can a hospital improve its online reputation without breaking rules?

Keep profiles accurate, ask every patient for feedback the same neutral way, reply publicly without confirming any clinical details, and move complaints to a private channel with a named owner. Never buy or incentivise reviews.

Starts with a free audit · reply in 2 working days

A plan built around
your practice.

Tell us your specialty, city and the problem you want to fix. We review how patients find and reach you today, and reply with a scoped starting point—no obligation.