Healthcare / Diagnostic centres

For diagnostic centres.
A plan for your specialty.

Test information, preparation, home collection and report-timing questions answered before the call.

Last updated · Reviewed by the HealthBrandX team

The starting situation

Your desk answers the same questions all day—is this test available, how do I prepare, do you collect at home, when will the report be ready—while corporate and doctor-referral enquiries wait in the same queue.

What your patients need to know
  • Is the test available at this location, and on which days?
  • How do I prepare, and is fasting required?
  • Is home collection available in my area?
  • When and how will I receive the report?
Problems we check

What we check,
deliver and measure.

A framework to confirm in the discovery call—not an assumption about your practice.

Repeated basic queries

We check

Is there a test-information page? Are home-collection areas and approved preparation instructions easy to find?

We deliver

A test-information directory, approved preparation messages, location and collection-area pages, and administrative FAQs.

We measure

Correctly handled enquiries and fewer repeated administrative questions.

Enquiries reach the wrong desk

We check

Do walk-in, home-collection and corporate enquiries go to one number with no owner?

We deliver

Enquiry routing by request type, an owner for each route and response templates.

We measure

Response time and requests left without an owner.

Corporate and referral enquiries get lost

We check

Is there a clear route for employers and referring doctors?

We deliver

A corporate-enquiry page, a referral contact route and a simple tracker.

We measure

Corporate enquiries acknowledged and followed up within the agreed time.

Deliverables for this specialty

  • Approved test-information structure
  • Location and home-collection coverage pages
  • Preparation-message templates approved by your pathologist or radiologist
  • Enquiry routing and response templates
  • Corporate-enquiry page
  • Monthly enquiry-handling report

Rules we follow for this specialty

Preparation instructions and test descriptions are approved by your qualified staff before publication. We do not publish price comparisons with other labs or claims about accuracy that cannot be verified.

Exact scope

What is included
for diagnostic centres.

Proposed defaults. Quantities and inclusions are confirmed in the written scope after the free audit.

In the monthly package (₹30,000/month)

  • Google profile upkeep for 1 location
  • Up to 10 new or updated test entries a month
  • 2 service or collection-area pages a month
  • Enquiry-routing review and monthly report

One-time setup, quoted separately

  • Test-directory structure and first 40 tests
  • Home-collection coverage pages for up to 3 areas
  • Corporate-enquiry page and referral contact route

Optional add-ons

  • Each extra location
  • Full test catalogue entry beyond 40 tests
  • Integration with a lab booking system

What your practice provides

  • Pathologist or radiologist approves every preparation instruction
  • Test list, availability and report timings kept current
  • Desk team owns replies and bookings
An example you can inspect

Test-directory entry

A deliverable made for diagnostic centres, not a generic hospital template. Every field is approved by your team before it goes live.

Fictional example. No prices or accuracy claims are compared with other labs. More sample work

Sample · Directory page
Test
HbA1c (glycated haemoglobin)
Available at
Main lab · home collection in listed areas
Preparation
No fasting needed (approved by pathologist, 12 Sep)
Sample
Blood
Report
Same day if collected before 11 am
Enquiry route
Home-collection desk · WhatsApp
Diagnostic centres: questions

Before you
commission anything.

Still unsure? Ask us directly.

Can you list every test we offer on the website?

Yes, as a structured directory that your team can update. We start with the tests people ask about most and add the rest in agreed batches, each checked by your staff.

Do you handle home-collection bookings?

No. We set up the information, enquiry route and templates; your team confirms slots and collections in your own system.

Free healthcare marketing audit

See exactly where you are losing patients online.

We review your online presence and share the results on a 20-minute call in Hindi or English. No charge, no obligation, no sales script.

  • Google Business Profile and Maps check
  • Website speed, mobile and SEO review
  • Competitor visibility in your city
  • Ads and social media review (if running)
  • Reviews and reputation snapshot
  • Compliance check on current claims
Free · no obligation

Get a plan for your practice

Starts with a free audit. Five fields; we reply within 2 working days.

Add more detail (optional)
Business details only—please do not share patient information.

Starts with a free audit · reply in 2 working days

A plan built around
your practice.

Tell us your specialty, city and the problem you want to fix. We review how patients find and reach you today, and reply with a scoped starting point—no obligation.