Healthcare / Mental-health practices

For mental-health practices.
A plan for your specialty.

Discreet, confidential enquiry routes and calm, stigma-free information for a first appointment.

Last updated · Reviewed by the HealthBrandX team

The starting situation

People looking for mental-health support often hesitate for months. They need calm, stigma-free information, a discreet way to ask questions and confidence that their details stay private.

What your patients need to know
  • Who will I speak to, and what are their qualifications?
  • What happens at a first appointment?
  • Is my information kept confidential?
  • Can I book online or by video?
Problems we check

What we check,
deliver and measure.

A framework to confirm in the discovery call—not an assumption about your practice.

Enquiry routes feel exposed

We check

Do forms ask for symptoms or diagnoses? Are replies sent to shared numbers?

We deliver

Minimal-data enquiry forms, discreet contact choices and a confidential reply process.

We measure

Enquiries received and answered within the agreed time.

Information feels clinical or stigmatising

We check

Is the language plain, calm and free of labels?

We deliver

Practitioner-reviewed, stigma-free service and first-visit pages.

We measure

Consultation enquiries from the website.

Urgent needs mixed with routine enquiries

We check

Is urgent-support guidance clearly separated from booking?

We deliver

Clear urgent-support instructions and helpline information, kept apart from routine booking.

We measure

Urgent guidance visible on every contact page.

Deliverables for this specialty

  • Practitioner profiles with qualifications and registration
  • Stigma-free service and first-appointment pages
  • Minimal-data, confidential enquiry form
  • Urgent-support guidance separated from booking
  • Tele-consultation information (if offered)
  • Monthly enquiry report without personal data

Rules we follow for this specialty

The Mental Healthcare Act, 2017 (Section 23) gives patients a right to confidentiality. We never use patient stories, never retarget based on mental-health interest, and never reply to reviews in a way that confirms someone is a patient.

Exact scope

What is included
for mental-health practices.

Proposed defaults. Quantities and inclusions are confirmed in the written scope after the free audit.

In the monthly package (₹30,000/month)

  • Google profile upkeep with privacy-safe review replies
  • 2 stigma-free information pages a month
  • Confidential enquiry-process review
  • Monthly report without personal data

One-time setup, quoted separately

  • Practitioner profiles and first-appointment page
  • Minimal-data enquiry form with discreet contact choices
  • Urgent-support guidance separated from booking

Optional add-ons

  • Booking-system integration
  • Tele-consultation information pages

What your practice provides

  • Practitioners approve all content
  • Replies sent only through the contact method the person chose
  • Urgent-support numbers kept current
An example you can inspect

Discreet enquiry form fields

A deliverable made for mental-health practices, not a generic hospital template. Every field is approved by your team before it goes live.

Fictional example. Mental Healthcare Act, 2017 (Section 23) confidentiality applies. More sample work

Sample · Form design
Name
First name only is fine
Contact
Phone or email—your choice
Best time and method
e.g. email only, evenings
Not asked
Symptoms, diagnosis or history
Shown above the form
If you are in crisis, call (helpline) now—do not wait for a reply
Mental-health practices: questions

Before you
commission anything.

Still unsure? Ask us directly.

Can we run ads for a mental-health clinic?

Informational ads about services are possible, but Meta and Google restrict targeting based on health conditions, and we never use sensitive-interest retargeting. Search visibility and a clear website usually matter more.

How do you handle reviews that mention treatment?

Replies never confirm that the reviewer is a patient or discuss care in public; concerns are invited to a private channel.

Free healthcare marketing audit

See exactly where you are losing patients online.

We review your online presence and share the results on a 20-minute call in Hindi or English. No charge, no obligation, no sales script.

  • Google Business Profile and Maps check
  • Website speed, mobile and SEO review
  • Competitor visibility in your city
  • Ads and social media review (if running)
  • Reviews and reputation snapshot
  • Compliance check on current claims
Free · no obligation

Get a plan for your practice

Starts with a free audit. Five fields; we reply within 2 working days.

Add more detail (optional)
Business details only—please do not share patient information.

Starts with a free audit · reply in 2 working days

A plan built around
your practice.

Tell us your specialty, city and the problem you want to fix. We review how patients find and reach you today, and reply with a scoped starting point—no obligation.