Choose the situation that sounds familiar. See the proposed work, the intended benefit and the scope to confirm for your business.
AI-generated industry scene
Appointment Experience
“Patients complain that phones go unanswered”
Appointment requests arrive by phone, WhatsApp, website and walk-in, and nobody can say how many were answered, confirmed or lost. Patients call repeatedly and still leave unsure.
The proposed work
Map every request channel and who answers it today
Set up one request tracker with owner, status and next action
Designed to help: Every appointment request has an owner and a visible status
Indicative timing: Setup in 3–4 weeks, then weekly reviews.
“Department pages list only a name and a phone number”
Department pages are thin or outdated, so patients cannot tell which specialist to see, what it costs or how to book. Reception answers the same questions all day.
The proposed work
Collect verified facts from each department head
Rewrite pages around the questions patients actually ask
Designed to help: Fewer basic questions reach reception and the call centre
Indicative timing: 4–6 weeks for up to five departments.
Reviews pile up without replies, or replies are defensive and reveal patient details. The same complaints repeat because nobody tracks them back to a department.
The proposed work
Categorise recent feedback by theme and department
Create approved, privacy-safe reply templates
Designed to help: Complaints become actionable information for departments
Indicative timing: Setup in 2 weeks, then ongoing monthly.
“Profiles use “best” or “expert” without evidence”
Doctor information varies between the website, listings and brochures. Some profiles overstate expertise; others miss qualifications patients look for.
The proposed work
Collect verified qualifications and registration details
Create a standard profile template within conduct rules
Designed to help: Credible, compliant doctor presentation
Indicative timing: 3–5 weeks depending on doctor count.
Two minutes: your practice, city and what you want to improve.
02
We review your presence
Within 2 working days we check Google, your website, ads, social and reviews.
03
Get your audit on a call
A 20-minute call (Hindi or English) with your score, gaps and three priority fixes.
04
Decide—no obligation
Use the plan yourself, or ask us for a scoped proposal.
Why HealthBrandX?
A healthcare specialist, not a general agency.
01
Healthcare only
We work only with hospitals, clinics and doctors, so we already know the departments, the patient questions and the rules.
02
Compliance built in
Every ad, post and page is checked against the IMC 2002 regulations, ASCI’s code and platform health policies before it goes live.
03
Focused on Rajasthan
We know how patients in Jaipur, Jodhpur, Udaipur, Kota and Ajmer search, including in Hindi and Hinglish.
04
Enquiries, not vanity metrics
Monthly reports show calls, WhatsApp chats, form leads and, where your desk records them, appointments.
05
You own everything
Ad accounts, Google profile, website and content stay in your name. No lock-in beyond the agreed term.
06
Hindi & English
Meetings, content and reports in the language that works for your team and your patients.
Free · 2 minutes · instant score
What is your healthcare marketing score?
Eight self-reported questions for hospitals, clinics and doctors. Mark any that do not apply to your practice. You get a score out of 100 and your weakest area—a self-check, not a verified SEO audit, compliance certification or measure of business performance.
What is included in the free healthcare marketing audit?
A review of your Google Business Profile, website, local competitors, ads, social media and reviews, plus a compliance check of current claims. You get your score and three priority fixes on a 20-minute call. There is no charge and no obligation.
Do you guarantee more patients?
No. Patient numbers also depend on your doctors, fees, location and how your team handles enquiries. We guarantee the agreed work, honest reporting and a clear decision point every 90 days.
How soon can we start?
The start date and first deliverables are confirmed in the proposal after checking scope, availability, account access and your approval process. Platform verification and ad approval can affect launch timing. We distinguish the delivery schedule from search rankings or enquiry outcomes, which are not guaranteed.
Is the audit really free?
Yes. There is no fee and no obligation. We use the call to explain what we found; if you want help, we send a written proposal separately.