Pick the problem that sounds like your healthcare business. Each one shows how we fix it, what changes for you and how long it takes.
Appointment Experience
“Patients complain that phones go unanswered”
Appointment requests arrive by phone, WhatsApp, website and walk-in, and nobody can say how many were answered, confirmed or lost. Patients call repeatedly and still leave unsure.
How we solve it
Map every request channel and who answers it today
Set up one request tracker with owner, status and next action
You get: Every appointment request has an owner and a visible status
“Department pages list only a name and a phone number”
Department pages are thin or outdated, so patients cannot tell which specialist to see, what it costs or how to book. Reception answers the same questions all day.
How we solve it
Collect verified facts from each department head
Rewrite pages around the questions patients actually ask
You get: Fewer basic questions reach reception and the call centre
Reviews pile up without replies, or replies are defensive and reveal patient details. The same complaints repeat because nobody tracks them back to a department.
How we solve it
Categorise recent feedback by theme and department
Create approved, privacy-safe reply templates
You get: Complaints become actionable information for departments
“Profiles use “best” or “expert” without evidence”
Doctor information varies between the website, listings and brochures. Some profiles overstate expertise; others miss qualifications patients look for.
How we solve it
Collect verified qualifications and registration details
Create a standard profile template within conduct rules
Two minutes: your practice, city and what you want to improve.
02
We review your presence
Within 2 working days we check Google, your website, ads, social and reviews.
03
Get your audit on a call
A 20-minute call (Hindi or English) with your score, gaps and three priority fixes.
04
Decide—no obligation
Use the plan yourself, or ask us for a scoped proposal.
Why HealthBrandX?
A healthcare specialist, not a general agency.
01
Healthcare only
We work only with hospitals, clinics and doctors, so we already know the departments, the patient questions and the rules.
02
Compliance built in
Every ad, post and page is checked against the IMC 2002 regulations, ASCI’s code and platform health policies before it goes live.
03
Focused on Rajasthan
We know how patients in Jaipur, Jodhpur, Udaipur, Kota and Ajmer search, including in Hindi and Hinglish.
04
Enquiries, not vanity metrics
Monthly reports show calls, WhatsApp chats, form leads and, where your desk records them, appointments.
05
You own everything
Ad accounts, Google profile, website and content stay in your name. No lock-in beyond the agreed term.
06
Hindi & English
Meetings, content and reports in the language that works for your team and your patients.
Free · 2 minutes · instant score
What is your healthcare marketing score?
Eight self-reported questions for hospitals, clinics and doctors. Mark any that do not apply to your practice. You get a score out of 100 and your weakest area—a self-check, not a verified SEO audit, compliance certification or measure of business performance.
What is included in the free healthcare marketing audit?
A review of your Google Business Profile, website, local competitors, ads, social media and reviews, plus a compliance check of current claims. You get your score and three priority fixes on a 20-minute call. There is no charge and no obligation.
Do you guarantee more patients?
No. Patient numbers also depend on your doctors, fees, location and how your team handles enquiries. We guarantee the agreed work, honest reporting and a clear decision point every 90 days.
How soon can we start?
Usually within a week of approving the proposal. Google Business Profile and ads can go live in the first two weeks; SEO builds over three to six months.
Is the audit really free?
Yes. There is no fee and no obligation. We use the call to explain what we found; if you want help, we send a written proposal separately.