Healthcare / Free audit

Get a free healthcare
marketing audit.

For hospitals, clinics and doctors. We identify three priority improvements in how patients find, understand and contact your practice.

Last updated · Reviewed by the HealthBrandX team

Free healthcare marketing audit

See exactly what your online presence is missing.

We review your online presence and share the results on a 20-minute call in Hindi or English. No charge, no obligation, no sales script.

  • Google Business Profile and Maps check
  • Website speed, mobile and SEO review
  • Competitor visibility in your city
  • Ads and social media review (if running)
  • Reviews and reputation snapshot
  • Compliance check on current claims
Free · no obligation

Get a plan for your practice

Starts with a free audit. Five fields; we reply within 2 working days.

Add more detail (optional)
Business details only—please do not share patient information.

Problems we solve

What we can fix
for your practice.

Pick the problem that sounds like your healthcare business. Each one shows how we fix it, what changes for you and how long it takes.

Appointment Experience

“Patients complain that phones go unanswered”

Appointment requests arrive by phone, WhatsApp, website and walk-in, and nobody can say how many were answered, confirmed or lost. Patients call repeatedly and still leave unsure.

How we solve it
  • Map every request channel and who answers it today
  • Set up one request tracker with owner, status and next action

You get: Every appointment request has an owner and a visible status

Setup in 3–4 weeks, then weekly reviews.

Clear Department Information

“Department pages list only a name and a phone number”

Department pages are thin or outdated, so patients cannot tell which specialist to see, what it costs or how to book. Reception answers the same questions all day.

How we solve it
  • Collect verified facts from each department head
  • Rewrite pages around the questions patients actually ask

You get: Fewer basic questions reach reception and the call centre

4–6 weeks for up to five departments.

Local Discoverability

“Different phone numbers appear on different sites”

Map listings show old timings, wrong numbers or closed departments. Patients arrive at the wrong gate or call a number nobody answers.

How we solve it
  • Audit Google Business Profile and major directories
  • Correct names, categories, hours, numbers and photos

You get: Accurate information wherever people search

2–3 weeks to correct, then monthly upkeep.

Responsible Reputation

“Reviews go unanswered for weeks”

Reviews pile up without replies, or replies are defensive and reveal patient details. The same complaints repeat because nobody tracks them back to a department.

How we solve it
  • Categorise recent feedback by theme and department
  • Create approved, privacy-safe reply templates

You get: Complaints become actionable information for departments

Setup in 2 weeks, then ongoing monthly.

Doctor Profiles & Credentials

“Profiles use “best” or “expert” without evidence”

Doctor information varies between the website, listings and brochures. Some profiles overstate expertise; others miss qualifications patients look for.

How we solve it
  • Collect verified qualifications and registration details
  • Create a standard profile template within conduct rules

You get: Credible, compliant doctor presentation

3–5 weeks depending on doctor count.

Insurance & Billing Clarity

“Frequent disputes at the billing desk”

Patients learn about insurance steps, deposits and documents only at the billing counter, which causes stress, delays and complaints.

How we solve it
  • Verify empanelment and cashless process with billing
  • Write a plain-language guide and document checklist

You get: Fewer billing disputes and delays at discharge

3–4 weeks, then quarterly review.

How it works

Start with a free audit.
Decide after.

  1. 01

    Share your details

    Two minutes: your practice, city and what you want to improve.

  2. 02

    We review your presence

    Within 2 working days we check Google, your website, ads, social and reviews.

  3. 03

    Get your audit on a call

    A 20-minute call (Hindi or English) with your score, gaps and three priority fixes.

  4. 04

    Decide—no obligation

    Use the plan yourself, or ask us for a scoped proposal.

Why HealthBrandX?

A healthcare specialist,
not a general agency.

Healthcare only

We work only with hospitals, clinics and doctors, so we already know the departments, the patient questions and the rules.

Compliance built in

Every ad, post and page is checked against the IMC 2002 regulations, ASCI’s code and platform health policies before it goes live.

Focused on Rajasthan

We know how patients in Jaipur, Jodhpur, Udaipur, Kota and Ajmer search, including in Hindi and Hinglish.

Enquiries, not vanity metrics

Monthly reports show calls, WhatsApp chats, form leads and, where your desk records them, appointments.

You own everything

Ad accounts, Google profile, website and content stay in your name. No lock-in beyond the agreed term.

Hindi & English

Meetings, content and reports in the language that works for your team and your patients.

Free · 2 minutes · instant score

What is your healthcare
marketing score?

Eight self-reported questions for hospitals, clinics and doctors. Mark any that do not apply to your practice. You get a score out of 100 and your weakest area—a self-check, not a verified SEO audit, compliance certification or measure of business performance.

  • Sample questionDoctor profiles show verified qualifications and registration details, with no “best” or “guaranteed cure” claims.
  • Sample questionEnquiry forms never ask for medical history or symptoms.
  • Sample questionDepartment names mean the same thing on the website, signage and reception material.
About the audit

Before you
request it.

Still unsure? Ask us directly.

What is included in the free healthcare marketing audit?

A review of your Google Business Profile, website, local competitors, ads, social media and reviews, plus a compliance check of current claims. You get your score and three priority fixes on a 20-minute call. There is no charge and no obligation.

Do you guarantee more patients?

No. Patient numbers also depend on your doctors, fees, location and how your team handles enquiries. We guarantee the agreed work, honest reporting and a clear decision point every 90 days.

How soon can we start?

Usually within a week of approving the proposal. Google Business Profile and ads can go live in the first two weeks; SEO builds over three to six months.

Is the audit really free?

Yes. There is no fee and no obligation. We use the call to explain what we found; if you want help, we send a written proposal separately.